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 Customer Reviews of Blinds Chalet


We recieved both blinds and fit perfectly.
Mar 16 2009
We recieved both blinds and fit perfectly. Very nice, my wife and I are both pleased.
thanks
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Joe
Vero Beach, FL
Very fast delivery and easy to order.
Mar 16 2009
Very fast delivery and easy to order.
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Melba
Goleta, CA
I am very satisfied with your product, it was well made, reasonably priced and easy to install.
Mar 16 2009
I am very satisfied with your product, it was well made, reasonably priced and easy to install. I especially liked the brackets (very substantial and could use ratchet wrench to install. Shipping carton was more than sufficient to insure no damage to product in transit. Delivery was quick. A+++++ overall. A quality transaction from start to finish!
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WILL
WESTMINSTER, SC
Excellent products !
Mar 16 2009
Excellent products ! Fast delivery. The customer service was outstanding. Very pleased. Thank you !
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Richard
Irmo, SC
VERY pleased with our bamboo roman shades.
Mar 15 2009
VERY pleased with our bamboo roman shades. They are the perfect size, color, and gorgeous compliment to our room. Will definitely use this website again and recommend to others!
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karen
Charlotte, NC
Very happy with customer service.
Mar 14 2009
Very happy with customer service. Although one of the blinds needed a couple of tries to get it right, in the end all is well with product. Very helpful and fast response to issues. Would work with you again. Thank you.
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Wendy
Chicago, IL
Great Job filling the order...<br>Great Price...<br>Great Quality...
Mar 14 2009
Great Job filling the order...
Great Price...
Great Quality...
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Joe
Ulster, PA
I really thought you did a great job.
Mar 13 2009
I really thought you did a great job. You sent them quickly with out any problem. Great job.
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Shana
Concord, CA
The window blind order was processed, shipped and filled promptly.
Mar 13 2009
The window blind order was processed, shipped and filled promptly. Time was of the essence in receiving your product in quickly and correctly.
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Carol
Edgewood, KY
The Blinds are absolutely beautiful.
Mar 11 2009
The Blinds are absolutely beautiful. What a difference it makes to the home. The only problem was that my husband put the on in the winter. One day it was really beautiful out and decided to open the windows. Well guess what? My windows do not open. ooops!!!
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Theresa
Staten Island, NY
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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