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 Customer Reviews of Blinds Chalet


Received blinds and love them.
Mar 7 2008
Received blinds and love them.
Debbie
Midlothian, VA
Very pleased with the blinds, they are extremely nice looking!
Mar 5 2008
Very pleased with the blinds, they are extremely nice looking! They look real sharp installed. I will buy from again! Thanks so much!!
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Christie
Coburn, PA
I am entirely satisfied with my completed order of eight faux wood blinds!
Mar 5 2008
I am entirely satisfied with my completed order of eight faux wood blinds! Your customer service is excellent. If I had more than 8 windows in my condominium I would order more.
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Cynthia
New Haven, CT
Ordering made easy.
Mar 5 2008
Ordering made easy.
Customer ServicenaProduct Qualityna
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LINDA
KINGWOOD, TX
My blinds arrived today and I must say I'm thrilled.
Mar 4 2008
My blinds arrived today and I must say I'm thrilled. They are beautiful, they are great quality, they are the perfect color, size and length. I love them and plan on purchasing blinds for the rest of my house from you!!!!! PS I installed myself within 1/2 hour!!!!
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BECKY
GRAND RIVERS, KY
HI,JUST WANTED TO SAY WE LOVE THE BLINDS,THEY FIT PERFECT!
Mar 1 2008
HI,JUST WANTED TO SAY WE LOVE THE BLINDS,THEY FIT PERFECT! THANKS AGAIN,VIVIAN NORRIS
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vivan
picayune, MS
Thank you so much.
Mar 1 2008
Thank you so much. I love my blinds. I would recommend you to all my friends. I will buy from you in the future.

they are exactly what I ordered. so easy to install.
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Product SelectionProduct Selection Rating of Blinds Chalet
Doris
Shreveport, LA
We received all 6 faux wood blinds and have put them up.
Feb 29 2008
We received all 6 faux wood blinds and have put them up. They are all beautiful, and of high quality. We are exceptionally pleased with your company, and as the need arrives, will be ordering more. Thank you, Connie Gilbert
Customer ServiceCustomer Service Rating of Blinds ChaletProduct QualityBlinds Quality Rating of Blinds Chalet
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Connie
Kingwood, TX
Just wanted to say thank you.
Feb 28 2008
Just wanted to say thank you. I got around to putting up my blinds last night after getting them in last week and I am so impressed with them. They are beautiful! Install was easy and they function flawlessly. I will recommend you to all my friends! Thanks again.
tina
ponchatoula, LA
Got our blinds within a week and they look great!
Feb 27 2008
Got our blinds within a week and they look great!
Customer ServiceCustomer Service Rating of Blinds ChaletProduct QualityBlinds Quality Rating of Blinds Chalet
Ease Of Site UseEase Of website use Rating of Blinds ChaletOn-time DeliveryOn-time delivery Rating of Blinds Chalet
Product SelectionProduct Selection Rating of Blinds Chalet
Krystal
Farmersville, TX
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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