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 Customer Reviews of Blinds Chalet


I have to say this.....
Dec 4 2008
I have to say this..... I haven't received my blinds as of yet but my reason for choosing Blinds Chalet was simple. They sent me a free sample of the wooden blinds that I ended up purchasing (and even paid the shipping costs). If that's not a good business practice I don't know what is. Based on the quality of the sample and the price of the actual blinds, I had to order it. Too bad my blinds were custom..... Now I'm patiently waiting
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Gary
Brooklyn, NY
very good products at very good prices.
Dec 4 2008
very good products at very good prices. Love the easy use web page. keep up the good work!
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DANIEL
MERIDIAN, MS
The blinds I ordered and recvd were excellent and easy to install.
Dec 3 2008
The blinds I ordered and recvd were excellent and easy to install. I am back now with another order!!
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Christopher
Sag Harbor, NY
Just wanted to complement your chat help.
Dec 1 2008
Just wanted to complement your chat help. :) Very pleasant and helpful.
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Sharon
Davis, CA
The order came out exactly as I expected.
Dec 1 2008
The order came out exactly as I expected. They were perfect and look great.
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kay
san diego, CA
This was my first experience with Blinds Chalet and it was perfect.
Dec 1 2008
This was my first experience with Blinds Chalet and it was perfect. The price and quality of the faux wood blinds was fantastic. I ordered 11 window blinds on Thursday evening and the blinds were delivered the next Friday morning. I priced the same type of blinds at Lowe's and they would have taken longer to get and the price was almost double. I'm sold on Blinds Chalet.
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Gary
Austin, TX
I bought several of the 2" Embassy routless faux wood blinds and absolutely love them.
Dec 1 2008
I bought several of the 2" Embassy routless faux wood blinds and absolutely love them. They were super easy to install. My husband had them all up (7 rooms total) in about two hours. I ended up getting the 2 on 1 headrail for my larger windows and I am so glad I did because they are quite heavy. I was worried they would not line up or it would look wierd, but it looks great. They were shipped incredibly fast and the customer service was great! I will definitely order more in the future. I am a true bargain hunter and these are the best priced blinds I could find. Thanks!
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Jennifer
Glen Ellyn, IL
The blinds were great, the only problem was I measured 1/2 inch smaller and knowing you did the same so they were to small but it was my error
Nov 30 2008
The blinds were great, the only problem was I measured 1/2 inch smaller and knowing you did the same so they were to small but it was my error
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Sandra
Carson City, NV
We ordered wood blinds, each one being different size.
Blinds arrived in a timely manner, exact size, well packed so no damage.
Nov 30 2008
We ordered wood blinds, each one being different size.
Blinds arrived in a timely manner, exact size, well packed so no damage. We are very impressed with the quality and the efficiency of your company. We surely will recommend you to other people. Thank you.
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hugh
las cruces, NM
I love the cellular blinds that you have provided.
Nov 28 2008
I love the cellular blinds that you have provided. WE did find the instructions for the inside mount to be a little off technically, but it was easy to determine our own measurements to mount them properly. The quality and function of your blinds is great. We are very pleased with our purchase and I would purchase from you again!
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Sheila
Austin, TX
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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