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 Customer Reviews of Blinds Chalet


The blinds fit perfectly - the color choices allowed me to match the paint trim almost exactly - they were easy to install.
Jul 19 2007
The blinds fit perfectly - the color choices allowed me to match the paint trim almost exactly - they were easy to install.
Jacqueline
Amarillo, TX
The prices were great.
Jul 19 2007
The prices were great. JCPenney blinds were twice the price for the same blinds I purchased. The blinds were exactly what I expected; great quality.
andrea
utica, NY
the products were as specified and arrived whole.
Jul 19 2007
the products were as specified and arrived whole. instructions were easy to follow for installation and the price was acceptable.
Jill
Shippensburg, PA
There was an error in my order.
Jul 19 2007
There was an error in my order. After two phone calls it was corrected.
Louise
Havertown, PA
I had gone to our local Pennys to order some blinds, couldnt get waited on, so came home and search the internet, located your site, received samples which arrived in 4 days, ordering the blinds were simple, they arrived sooner than you said they would.
Jul 19 2007
I had gone to our local Pennys to order some blinds, couldnt get waited on, so came home and search the internet, located your site, received samples which arrived in 4 days, ordering the blinds were simple, they arrived sooner than you said they would. The quality far exceeded what we had looked at in town. The service was excellent.
Pearl
Wenatchee, WA
The blinds were made to the exact specifications requested.
Jul 18 2007
The blinds were made to the exact specifications requested. They were easy to install and look beautiful. Only one marketing suggestion. You may want to tell new customers who are older that a wide window (69.. 2" faux wood blind may not be easy to raise and lower. I cannot raise and lower mine without the help of my husband. I can raise and lower a single window blind. "
Jean
Beach Haven, NJ
It was easy to place and order and the product came quickly and was of excellent quality.
Jul 18 2007
It was easy to place and order and the product came quickly and was of excellent quality. Installation was quick and easy.
Tanya
Reedley, CA
I am very happy with the products I purchased from you.
Jul 18 2007
I am very happy with the products I purchased from you.
Laurie
West Hartford, CT
great product
Jul 18 2007
great product
Jeff
minneapolis, MN
Everything is always shipped promptly and all orders are complete and well packaged.
Jul 18 2007
Everything is always shipped promptly and all orders are complete and well packaged. The product is as advertised and I am satisfied.
Mildred
Baltimore, MD
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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