Window Blinds Reviews Page 7 - Blinds Ratings

Customer Reviews of Blinds Chalet

So far so good.

Aug 12 2015

So far so good. I have not received the blinds yet but ordering was easy

Toni Ann

Mount Dora, FL

My customer service representative was “Hannah” and she was very helpful and professional in helping me with my order and working out the details.

Aug 4 2015

My customer service representative was “Hannah” and she was very helpful and professional in helping me with my order and working out the details. Her professional and friendly attitude is the primary reason I would recommend someone order from Blinds Chalet.

Dat

Del City, OK

Absolutely wonderful.

Aug 4 2015

Absolutely wonderful. Your sales rep was helpful, courteous and efficient.

Willis

Quincy , WA

They were helpful in telling me the details of the blinds.

Aug 3 2015

They were helpful in telling me the details of the blinds. Plus giving me an extra discount to help me better afford my purchase which was big for me. I haven't received the order yet, so I cannot comment on the quality, which I hope is excellent. They will be very visible as they will be in my kitchen dining/living room.

Rhonda

Dickinson, ND

I loved the service, but was greatly disappointed in the fact that I had to climb up that shaky old ladder to get those measurements on those high windows!

Jul 31 2015

I loved the service, but was greatly disappointed in the fact that I had to climb up that shaky old ladder to get those measurements on those high windows! (^_^) Oh well, I guess someone had to do it!! Thank you for your help and good products! Robert.

Terry

Fort Cobb , OK

Prices are great and Shannon couldn't have been more patient or helpful.

Jul 28 2015

Prices are great and Shannon couldn't have been more patient or helpful. She answered questions about my special requirements and even entered my blinds order for me. Can't wait 'til they arrive!

Marilyn

Fort Myers, FL

Wonderful blinds great quality.

Jul 28 2015

Wonderful blinds great quality. Great customer service I placed an order for many sizes and messed up on the size and they did too I contacted them and I got a discounted price for the correct size since was partially my fault I will order others in future from here along with referring people as well

bernard

bellflower, CA

Have not received the blinds at this time, however, the service has been good so far.

Jul 25 2015

Have not received the blinds at this time, however, the service has been good so far. Would recommend to a friend.

Jamie

FALLBROOK, CA

great product, great service, great price, wonderful experience

Jul 25 2015

great product, great service, great price, wonderful experience

Carol

Daphne, AL

The first person who replied to my request for a price match made the process difficult.

Jul 24 2015

The first person who replied to my request for a price match made the process difficult. I almost gave up, but as an afterthought called before ordering from someone else, and Shannon pulled it out of the fire and got you a sale. The web description for my blind needs improvement: re Magnet closures and single cell on a double cell description. You could offer better support re: bad fit or dissatisfaction.

Robert

Central Valley, NY

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[91][92][93][94][95][96][97][98][99][100][101][102][103][104][105][106][107][108][109]Reviews by Location Blinds Chalet Complaints Blinds Chalet Rating

Details	Standard	Guaranteed to Last	Guaranteed to Love
Pricing	FREE	$	$$
Warranty Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
Warranty Coverage
Defects	✓	✓	✓
Parts	✓	✓	✓
30 Day Returns(in-store credit)			✓

Details

Standard

Guaranteed to Last

Guaranteed to Love

Pricing

FREE

Warranty Duration

3 year limited warranty

✓

5 year limited warranty

✓

Warranty Coverage

Defects

✓

Parts

✓

30 Day Returns(in-store credit)

✓

Guarantee
What Is Covered Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that: The product has been correctly measured, installed, and operated. All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed. Who Is Eligible This warranty applies solely to the original purchaser of the product and is non-transferable. Blinds Chalet’s Responsibility If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement. Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty. What Is Not Covered Damage resulting from accidents, alterations, misuse, abuse, or neglect. Improper measurement, installation, cleaning, or maintenance. Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture. Frayed cords, cord breakage, or reduced cord performance due to age or heavy use. Fading and normal aging of materials are expected characteristics and are not considered defects. Warranty Limitations This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms. Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure. How to Request Service Blinds Chalet Customer Care [email protected] (480) 470-1127 Please include: Original proof of purchase, which can be your order number or purchase confirmation email A brief description of the issue The location of the window covering and clear photos or video of the issue Resolution on Warranties and Guarantees BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

The product has been correctly measured, installed, and operated.
All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.

Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.

Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

Damage resulting from accidents, alterations, misuse, abuse, or neglect.
Improper measurement, installation, cleaning, or maintenance.
Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.

Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.

Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.

How to Request Service

Blinds Chalet Customer Care
[email protected]
(480) 470-1127

Please include:

Original proof of purchase, which can be your order number or purchase confirmation email
A brief description of the issue
The location of the window covering and clear photos or video of the issue

Resolution on Warranties and Guarantees

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

5 Year Guaranteed to Last
Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Last

Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Love
Standard limited warranty extended from 3 to 5 years. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

5 Year Guaranteed to Love

Standard limited warranty extended from 3 to 5 years.
30 Day Returns
If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

Customer Reviews and Ratings of Blinds Chalet (Page 7)