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 Customer Reviews of Blinds Chalet


The blinds were perfect.
Mar 23 2009
The blinds were perfect. Exactly what I ordered. thank you
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jason
Lonsdale, MN
Easy to order on line, extremely pleased with the blinds, quick delivery.
Mar 23 2009
Easy to order on line, extremely pleased with the blinds, quick delivery. Best prices I could find on the internet for wood blinds!
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jane
woodbury, CT
Phone specialist was more than helpful.
Mar 23 2009
Phone specialist was more than helpful. Very courteous!
WILL do business with again!!
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Jack
Jenison, MI
I've ordered several honeycomb blinds in the past several months - they are of good quality and delivery was prompt.
Mar 19 2009
I've ordered several honeycomb blinds in the past several months - they are of good quality and delivery was prompt. I received one blind the wrong size - but was promptly replaced and I didn't have the hassle of sending back the wrong one. I would defiantly recommend your blinds to others.
Danny
Dakota City, NE
I recently ordered blinds for my new house and was VERY impressed with both the price and the quality, especially since the blinds are custom made to fit.
Mar 18 2009
I recently ordered blinds for my new house and was VERY impressed with both the price and the quality, especially since the blinds are custom made to fit. One of the sets was a very unique size. I couldn't be happier with these blinds.
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Marijo Jamie
Panama City, FL
I am very satisfied with my recent online purchase of window blinds.
Mar 17 2009
I am very satisfied with my recent online purchase of window blinds. The selection process, the shipment, everything. We will do business again. Thank you.
Harley
Racine, WI
Product selection and order pages were clear, order was placed OK, arrived OK, product is correct and is installed and being used.<br><br>All went as expected.
Mar 17 2009
Product selection and order pages were clear, order was placed OK, arrived OK, product is correct and is installed and being used.

All went as expected.
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Werner
Leesburg, FL
You guys were great to work with and my blinds were perfect.
Mar 17 2009
You guys were great to work with and my blinds were perfect. I really love them.
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Marcia
Shawnee, OK
I could not be happier with the entire experience with your company.
Mar 17 2009
I could not be happier with the entire experience with your company. I thank you for a great product at a reasonable price delivered in a timely fashion. I highly recommend Blinds Chalet!
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Catherine
Eatontown, NJ
I JUST WANT TO SAY THANKS, I LOVE MY BLINDS.
Mar 16 2009
I JUST WANT TO SAY THANKS, I LOVE MY BLINDS. THEY WERE PERFECT IN EVERY WAY. I HAVE COMPLETED MY HOUSE NOW BUT YOU WILL COME HIGHLY RECOMMENDED.
THANKS AGAIN...............
Customer ServiceCustomer Service Rating of Blinds ChaletProduct QualityBlinds Quality Rating of Blinds Chalet
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CINDY
RICHLANDS, NC
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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