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 Customer Reviews of Blinds Chalet


I am slowly replacing all my blinds and so far I have ordered blinds from you guys.
Jan 6 2009
I am slowly replacing all my blinds and so far I have ordered blinds from you guys. Everything has been wonderful they fit so well and look great! Prices were reasonable. Wish you guys could fit my arch windows! I will order again soon.
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Dolly
Louisville, KY
I was really happy with the asthetics of my order, however I had a hard time hanging it myself.
Jan 5 2009
I was really happy with the asthetics of my order, however I had a hard time hanging it myself. My husband however figured it out and he likes it, it looks really really pretty, especially with the valance, I really like the valance part.
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Janemarie
BRISTOL, PA
the blinds fit great and look great.
Jan 5 2009
the blinds fit great and look great. my and my wife are very pleased. i am telling everyone about your web site. thank you.
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Michael
New Boston, MI
I want to thank you for shipping our recent order on time and for getting everything right!
Jan 5 2009
I want to thank you for shipping our recent order on time and for getting everything right! Everything was perfect – all there – and 100% spot on – no missing blinds or hardware / no errors in measurements / no damages - perfect. You have to know how much we appreciate this. You’ve made this a very positive experience and the project, very successful. The blinds have already been installed and the unit is really nice. A really wonderful upgrade. Thank you.
Lats
San Francisco, CA
Very pleased with the blind.
Jan 5 2009
Very pleased with the blind. Good quality, good fit, easy installation. Will use you again when I have a need.
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Virginia
Putney, GA
We were so impressed by our experience with your company.
Jan 3 2009
We were so impressed by our experience with your company. How quickly we received our order, the quality of the product and the price! WOW! Thankyou!
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Holly
Papillion, NE
The blinds were just as I had ordered, fit well and look beautiful...thank you.
Jan 2 2009
The blinds were just as I had ordered, fit well and look beautiful...thank you.
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Shari
Issaquah, WA
Easy to use and explanatory site.
Jan 2 2009
Easy to use and explanatory site. The product color samples were very helpful!
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Sheryl
Williston, VT
I received my blinds and they are beautiful.
Dec 30 2008
I received my blinds and they are beautiful. The entire experience with your company was good. Thank you and I will order again.

BILLIE
RICHMOND, VA
wonderful service.
Dec 30 2008
wonderful service.
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jaleshwar
CIBOLO, TX
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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