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 Customer Reviews of Blinds Chalet


Absolutely great experience.
May 17 2008
Absolutely great experience. If this one works, we will be ordering more. Thanks, Jack.
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jack
tampa, FL
I purchased woven wood blinds for my living room and kitchen.
May 15 2008
I purchased woven wood blinds for my living room and kitchen. I was very nervous about measuring correctly, but everything turned out great. I love the blinds! The install was very simple also. Believe me, if my husband & I can do it, anybody can. I'm now looking at buying some plantation shutters.
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Sally
Galt, CA
May 15 2008

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luis
nogales, AZ
May 13 2008

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thomas
gore, VA
Really great!
May 12 2008
Really great! I needed special help delivering my order because I needed my blinds very quickly, and you all were great. We really like our blinds, and are ordering more of the same today to finish the house. Thanks!
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Karen
Santa Rosa, CA
This was the best deal I found anywhere.
May 9 2008
This was the best deal I found anywhere. The quality was excellent and the blinds were shipped within a week. It was a very nice experience. The samples were delivered in 2 days of my request.
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Ed
Granbury, TX
very easy, thank you !
May 8 2008
very easy, thank you !
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carrie
east mckeesport, PA
Received order promptly, price was great and they look absolutely fantastic!
May 8 2008
Received order promptly, price was great and they look absolutely fantastic!! Will definatly be back if we ever needs blinds again and will happily recommend to family and friends!
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tanya
florissant, MO
The blinds are wonderful.
May 5 2008
The blinds are wonderful. Order was filled promptly and accurately. So I am ordering again and recommending your company to my friends.
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Maudena
Perryton, TX
Greetings & WOW!
May 4 2008
Greetings & WOW!!
My wife and I have been married 35 years and our recent Blinds Chalet experience exceeds any window treatment purchase we've ever had!!
Using your website was exceptionally easy, pricing competitive, product quality top-rate and your delivery was a week earlier than expected.
I have already forwarded you website address to two friends that are remodeling their homes and said "don't buy any window treatments until you check these folks out!!!"
Great job Blinds Chalet!!
K. Terhune
Olympia, WA
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Keith
Olympia, WA
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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