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 Customer Reviews of Blinds Chalet


I've already refered other people who have purchased from you
Jul 17 2007
I've already refered other people who have purchased from you
Chris
Ballwin, MO
I am not easily pleased and am usually quite critical of problems with those I deal with.
Jul 17 2007
I am not easily pleased and am usually quite critical of problems with those I deal with. However, what's not to like about my experience with Blinds Chalet? Order taker was very cordial and helpful. He sent me samples as promised. I called him back and ordered. The blinds arrived as promised. I installed them and they fit perfectly. Everything went perfectly.
Louis
Fullerton, CA
Mostly cust.
Jul 17 2007
Mostly cust. service. You have a fantastic company with fantastic employees.
Karen
Mount Pleasant, NC
The blinds were exactly as were presented.
Jul 17 2007
The blinds were exactly as were presented. Good quality. Turn around time was good.
Tom
Marshfield, MO
Excellent quality and perfect fit!
Jul 17 2007
Excellent quality and perfect fit!
Carl
Stonewall, LA
OMG..these were so easy to install and so gorgeous.
Jul 17 2007
OMG..these were so easy to install and so gorgeous. I really didn't have a lot of money after just having a baby and moving rooms around, so for a while, my sons (who share a room), went without window coverings. After sleeping with my 4 year old one night, the sun woke me up the next morning beating on my face. I thought, this is it. I have to get something...even if they are cheapies for now. I found your website while searching for blinds, and couldn't believe your price for wood blinds. So I thought, yeah, cheap, they will probably look like crap. But didn't care right then. So my husband told me to go ahead when I called him and order them. BUT WHEN THEY CAME, MY HUSBAND MADE ME SHOW HIM THE BILL because he didn't believe I got them that cheap! THEY ARE SIMPLY GORGEOUS!!! WELL WORTH THE MONEY! I will for sure come back. And I have told and will tell many more friends and family about them!! Thanks, so much!
Valarie
Coal City, IL
Great prices and reasonable shipping.
Jul 17 2007
Great prices and reasonable shipping.
Stephanie
Parma, ID
We live in Northern Maine, Far away from any convenient big box stores or any other shopping other than mom and Pop.
Jul 17 2007
We live in Northern Maine, Far away from any convenient big box stores or any other shopping other than mom and Pop. My order on line was easy and quick and when we received it it was perfect.
David
Fort Kent, ME
I bought 2 vertical blinds (84x84 each).
Jul 17 2007
I bought 2 vertical blinds (84x84 each). I intended to use them to cover a set of sliding glass doors that measure 156 wide. When I put these blinds up side by side (opening from the center outward)
samuel
spring, TX
Great product.
Jul 17 2007
Great product. Looks very nice. Compares with higher priced blinds I have seen. I have ordered over 15. I still have a few more to purchase and will be placing another order soon.
shelly
wadsworth, OH
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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